- You can return any item within 30 days of receiving it.
- The item must be unused, unwashed, and in its original packaging with all tags attached.
- Items that are non‑returnable: customised pieces, sale or clearance items, intimate wear, and any item marked “final sale” at checkout.
- If the return is due to a mistake on our part (wrong size, wrong colour, damaged item), we will cover the return shipping cost.
- For returns initiated by you, you will need to pay for the return postage.
- Once we receive the returned item, we will inspect it. If it meets the return conditions, we will issue a refund to the original payment method within 7–10 business days.
- If the item is not in acceptable condition, we will send you a return shipping label and a refund will be processed after the item is inspected.
- To start a return, log in to your account, go to “Order History”, select the order, and click “Return”. Follow the on‑screen instructions to print the return label and pack the item securely.
- Refunds will be credited in INR (₹) and will reflect in your account as per the payment gateway’s processing time.
- If you have any questions, contact our support team through the “Help” section on the website.
Return & Refund Policy
Trendflow Traders
- You can return any item within 30 days of receiving it.
- The item must be unused, unwashed, and in its original packaging with all tags attached.
- Items that are non‑returnable: customised pieces, sale or clearance items, intimate wear, and any item marked “final sale” at checkout.
- If the return is due to a mistake on our part (wrong size, wrong colour, damaged item), we will cover the return shipping cost.
- For returns initiated by you, you will need to pay for the return postage.
- Once we receive the returned item, we will inspect it. If it meets the return conditions, we will issue a refund to the original payment method within 7–10 business days.
- If the item is not in acceptable condition, we will send you a return shipping label and a refund will be processed after the item is inspected.
- To start a return, log in to your account, go to “Order History”, select the order, and click “Return”. Follow the on‑screen instructions to print the return label and pack the item securely.
- Refunds will be credited in INR (₹) and will reflect in your account as per the payment gateway’s processing time.
- If you have any questions, contact our support team through the “Help” section on the website.